ISO 10393:2013 - $185.00   BUY NOW

Consumer product recall - Guidelines for suppliers

ISO 10393:2013 Publication Description:

ISO 10393:2013 provides practical guidance to suppliers on consumer product recalls and other corrective actions after the product has left the manufacturing facility. Other corrective actions include, but are not limited to, refunds, retrofit, repair, replacement, disposal and public notification.

ISO 10393:2013 is intended to apply to consumer products, but might also be applicable to other sectors.

International Classification for Standards (ICS)

ICS Classification Field ICS Field Sub-Group and Number
ICS-03-Services ICS Services-Consumers (03.080.30)
ICS-13-Environment ICS Domestic safety (13.120)

ICS Related Standards

Cart Document Number Document Title
$185.00 ISO 10377:2013 Consumer product safety - Guidelines for suppliers
$138.00 ISO 10667-1:2011 Assessment service delivery - Procedures and methods to assess people in work and organizational settings - Part 1: Requirements for the client
$138.00 ISO 10667-2:2011 Assessment service delivery - Procedures and methods to assess people in work and organizational settings - Part 2: Requirements for service providers
$45.00 ISO 11107:2009 Recreational diving services - Requirements for training programmes on enriched air nitrox (EAN) diving
$68.00 ISO 11121:2009 Recreational diving services - Requirements for introductory training programmes to scuba diving
$162.00 ISO 13009:2015 Tourism and related services - Requirements and recommendations for beach operation
$68.00 ISO 13289:2011 Recreational diving services - Requirements for the conduct of snorkelling excursions
$68.00 ISO 13293:2012 Recreational diving services - Requirements for gas blender training programmes
$68.00 ISO 13687:2014 Tourism and related services - Yacht harbours - Minimum requirements
$103.00 ISO 13810:2015 Tourism services - Industrial tourism - Service provision
$68.00 ISO 13970:2011 Recreational diving services - Requirements for the training of recreational snorkelling guides
$138.00 ISO 14452:2012 Network services billing - Requirements
$68.00 ISO 14785:2014 Tourist information offices - Tourist information and reception services - Requirements
$103.00 ISO 17679:2016 Tourism and related services - Wellness spa - Service requirements
$138.00 ISO 17680:2015 Tourism and related services - Thalassotherapy - Service requirements
$103.00 ISO 18065:2015 Tourism and related services - Tourist services for public use provided by Natural Protected Areas Authorities - Requirements
$138.00 ISO 18513:2003 Tourism services - Hotels and other types of tourism accommodation - Terminology
$68.00 ISO/TS 20245:2014 Cross-border trade of second-hand goods
$138.00 ISO 21101:2014 Adventure tourism - Safety management systems - Requirements
$68.00 ISO/TR 21102:2013 Adventure tourism - Leaders - Personnel competence
$45.00 ISO 21103:2014 Adventure tourism - Information for participants
$209.00 ISO 24510:2007 Activities relating to drinking water and wastewater services - Guidelines for the assessment and for the improvement of the service to users
$209.00 ISO 24510:2007[S] Activities relating to drinking water and wastewater services - Guidelines for the assessment and for the improvement of the service to users [Standard in Spanish]
$138.00 ISO 24518:2015 Activities relating to drinking water and wastewater services - Crisis management of water utilities
$209.00 ISO 24521:2016 Activities relating to drinking water and wastewater services - Guidelines for the management of basic on-site domestic wastewater services
$68.00 ISO 24801-1:2014 Recreational diving services - Requirements for the training of recreational scuba divers - Part 1: Level 1 - Supervised diver
$103.00 ISO 24801-2:2014 Recreational diving services - Requirements for the training of recreational scuba divers - Part 2: Level 2 - Autonomous diver
$68.00 ISO 24801-3:2014 Recreational diving services - Requirements for the training of recreational scuba divers - Part 3: Level 3 - Dive leader
$68.00 ISO 24802-1:2014 Recreational diving services - Requirements for the training of scuba instructors - Part 1: Level 1
$68.00 ISO 24802-2:2014 Recreational diving services - Requirements for the training of scuba instructors - Part 2: Level 2
$68.00 ISO 24803:2007 Recreational diving services - Requirements for recreational scuba diving service providers
$138.00 ISO/IEC Guide 37:2012 Instructions for use of products by consumers
$45.00 ISO/IEC Guide 46:2017 Comparative testing of consumer products and related services - General principles
$45.00 ISO/IEC Guide 46:1985 Comparative testing of consumer products and related services -- General principles
$162.00 IWA 18:2016 Framework for integrated community-based life-long health and care services in aged societies
$49.00 JIS S 0103:2002 Graphical symbols for consumers
$68.00 ISO 11121:2017 Recreational diving services - Requirements for introductory programmes to scuba diving
$103.00 ISO 13687-1:2017 Tourism and related services - Yacht harbours - Part 1: Minimum requirements for basic service level harbours
$68.00 ISO 13687-2:2017 Tourism and related services - Yacht harbours - Part 2: Minimum requirements for intermediate service level harbours
$68.00 ISO 13687-3:2017 Tourism and related services - Yacht harbours - Part 3: Minimum requirements for high service level harbours
$103.00 ISO 18295-1:2017 Customer contact centres - Part 1: Requirements for customer contact centres
$45.00 ISO 18295-2:2017 Customer contact centres - Part 2: Requirements for clients using the services of customer contact centres
$103.00 ISO 24523:2017 Service activities relating to drinking water supply systems and wastewater systems - Guidelines for benchmarking of water utilities
$68.00 ISO 24803:2017 Recreational diving services - Requirements for recreational diving providers
$185.00 ISO/TS 24520:2017 Service activities relating to drinking water supply systems and wastewater systems - Crisis management - Good practice for technical aspects
$185.00 ISO 10377:2013 Consumer product safety - Guidelines for suppliers
$136.00 JIS S 0014:2013 Ergonomics -- Accessible design -- Sound pressure levels of auditory signals for consumer products
$68.00 JIS S 0031:2013 Ergonomics -- Accessible design -- Specification of age-related luminance contrast for coloured light
$49.00 JIS S 0032:2003 Guidelines for the elderly and people with disabilities -- Visual signs and displays -- Estimation of minimum legible size for a Japanese single character